customer-assistance

Call us! We're often busy assisting other customers, so although we may not be able to answer the phone, please leave a voicemail with a brief description of your inquiry and we'll get back to you as soon as possible!

Please note: If your call will be regarding a warranty or technical support matter, please have the following information ready:

1. Order number

2. Unit serial number (if applicable)

3. Description of apparent fault (if applicable) or specific technical question

4. If an apparent fault, what steps have you already tried to troubleshoot or resolve the issue?

With that information at the ready, our technicians will be able to assist you much more expediently when your call is returned!

If you purchased your component from another dealer or distribution channel, please reach out to that dealer directly for first-level support on your products.